Moving Home Safely
Latest advice & FAQs

Looking to rent your next property?

COVID-19

Whilst working within the current Government guidelines, we’re doing everything that we can to continue to support and advise our tenants through their journey. For added peace of mind, we’ve put together some Frequently Asked Questions to help with any queries or concerns you may have at this difficult and unprecedented time.

Tenant FAQs

Due to the size of our network we have thousands of properties and your new home could be just around the corner. Our expert teams will support you at every stage of your rental journey.

We are different to other agents, we listen to our customers and place people at the heart of what we do, which is why our tenants come back to us time and time again.

We are a member of the key governing bodies, abiding by the strictest codes of practice keeping our tenants safe and secure.

We provide a wide range of rental services you will need when moving home, such as insurance, deposit security, service and utility transfers. Whatever your property needs we are here to help.

Supporting your tenancy

A youngish couple in the kitchen making a meal and laughing

Helpful guides and advice for tenants

We have put together some useful information and guidance to support you at every stage of your tenancy.

Guides and advice

Tenants' information

We are committed to being upfront and transparent about our charges, so it’s important that you read this guide carefully so as not to delay securing your chosen property.

View guide to charges

RICS Client Money Protection

We are a member of the RICS Client Money Protection Scheme.

View RICS certificate

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